PREMIERE RESPONSE
Business Continuity:
Pre-Loss Assessments & Analysis
The Pre-Loss Assessment, or PLA, is an industry-first practice created by our Business Continuity Division. At its core, the PLA is a data-gathering mission, as well as a meet-and-greet. It is NorthStar’s way of getting to know you as a customer, to understand your business operations and how we can best serve your needs.
On a typical PLA, a team of NorthStar Business Continuity members is escorted by client representatives through key properties specified beforehand by the client. Our team gathers photos, notes, contact information, site plans, utility site plans, floor plans and critical equipment data so that in the event of a loss, responding personnel will already have extensive knowledge of the property. This pre-planning effort allows NorthStar to provide an accelerated, streamlined and cost-effective response to our clients.
Following the PLA, the Business Continuity team will assemble all of the data obtained into a PLA Compendium. This tabbed and secured document serves as the main resource for NorthStar personnel should information regarding those specific client properties be required.
Our clients are our future, investing in their growth and longevity secures our own.
